Frequently asked questions

What is the minimum order?

Plain packaging can be ordered in small quantities. Printed packaging has a higher minimum because of printing setup; each product page shows its minimum.

How does custom printing work?

Choose a product, click "With my logo", upload your logo and add text. After you pay, our designer checks your artwork and sends a proof to your account. We print only after you approve it.

What file should I upload?

An SVG or a large PNG with a transparent background gives the sharpest print. The editor warns you if your logo is too small.

How long does it take?

Plain stock is usually ready in 1-2 days. Printed orders take the lead time shown on the product page, counted from proof approval.

How do I pay?

Pay online with Airtel Money, TNM Mpamba or card, or by bank transfer. You can pay a deposit up front and the balance before collection or delivery.

Do you deliver?

Yes, across Malawi. Delivery fees depend on your area and are shown at checkout. You can also collect from us for free.